Understand
Define the goods, temperature requirements, monitoring points and responsibilities.
THERMOLOGIX SERVICES
Beyond monitoring.
Complete temperature
confidence.
Effective monitoring takes more than a sensor. Bring together deployment planning, connectivity, platform setup and practical technical support.
Illustrative industry scene.YOUR END-TO-END MONITORING PARTNER
Technology is the foundation.
Support makes it useful.
Thermologix’s supplied materials describe product sales, support, enhancement, monitoring software and network capabilities. Build the right engagement around these foundations, with the scope, responsibilities and service terms agreed for your operation.
01 / Temperature monitoring solutions
Build a clearer temperature picture.
Put NanoTag and ThermoCloud to work at suitable monitoring points. Plan around the goods, locations and decisions your team needs to protect.
- Device suitability and placement discussion
- Required sampling and temperature limits
- Device registration and reading visibility
- Configured notifications and downloadable reports
NanoTag & ThermoCloud
Confirm device revision, installation conditions, calibration needs and the reporting interval before ordering.
Agree the outcome: A defined monitoring approach, selected devices and agreed configuration requirements.
Discuss this service ↗
02 / IoT network deployment & connectivity
Connect the monitoring point to the platform.
Assess how LoRaWAN communication will support the intended environment. The brochure describes network expansion where sufficient demand exists.
- Site or route coverage discussion
- Gateway requirements and placement planning
- Testing in the intended loaded environment
- Network expansion feasibility
Scope confirmed per deployment
Gateway supply, installation responsibility, backhaul, site access and network expansion are agreed in the project scope.
Agree the outcome: An agreed connectivity plan, with deployment requirements and limitations identified.
Discuss this service ↗
03 / ThermoCloud platform configuration
Turn readings into useful information.
Configure the documented device-management, access and notification functions around the way your organisation works.
- QR-code device onboarding
- Temperature limits and notification preferences
- Multi-device dashboard configuration
- Appropriate user access and reporting views
Documented platform capabilities
Confirm who receives notifications, what access each user needs and which reports the team will use.
Agree the outcome: A platform setup aligned with agreed monitoring points and designated users.
Discuss this service ↗
04 / Temperature quality & reporting support
Bring temperature evidence into the review.
Discuss how available monitoring histories and reports can support your existing quality procedures and excursion investigations.
- Define the records needed for a review
- Discuss temperature-history interpretation
- Identify reporting requirements
- Align monitoring responsibilities with existing procedures
Discuss and confirm delivery scope
Broader quality advisory is subject to confirmed expertise and capacity. Formal validation, certification, audits and product-release decisions are not included by default.
Agree the outcome: A proposed support scope for your organisation to review and approve.
Discuss this service ↗
05 / Technical support & maintenance
Keep the monitoring conversation moving.
Access product and technical assistance for issues affecting devices, platform configuration or connectivity. Support and maintenance are described in the supplied company material.
- Device and activation troubleshooting
- Platform configuration assistance
- Connectivity diagnostics
- Maintenance or replacement requirements discussion
Product & technical assistance
Support hours, response targets, warranty, maintenance visits and replacement arrangements must be stated in the agreed support terms.
Agree the outcome: A support route and agreed responsibilities for the deployed solution.
Discuss this service ↗06 / Cold-chain monitoring advisory
Start with the operational question.
Discuss a professional advisory scope for reviewing monitoring needs, risk points and a practical rollout approach.
- Monitoring-location and process review
- Connectivity and data-availability considerations
- Response ownership and escalation planning
- Pilot and multi-site rollout requirements
Proposed professional engagement
Advisory delivery depends on confirmed resources and expertise. No accreditation, managed response or compliance guarantee is implied.
Agree the outcome: A proposed engagement with objectives, deliverables and accountable people agreed before work begins.
Discuss this service ↗FROM INITIAL NEED TO OPERATING DEPLOYMENT
A clear path.
Agreed at every stage.
Plan
Assess device suitability, coverage, configuration and evidence needs.
Configure & verify
Complete the agreed setup and check readings and notification delivery.
Support & improve
Use technical support, operating feedback and agreed reviews to improve the deployment.
PRODUCT ENHANCEMENT
Let operational feedback
inform the next step.
The brochure identifies product enhancement as part of Thermologix’s approach. Discuss feedback, additional monitoring needs and potential improvements with the team. Custom development, integrations and roadmap commitments require a separate agreed scope.
LET’S DEFINE YOUR ENGAGEMENT
Your operation.
The right support.
Tell us what you monitor and where you need help. We’ll use that discussion to define a practical scope and the responsibilities on each side.